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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | MosoPay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 708 | Soft | Honor With Authentication. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 100 | Soft | Do not honor | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 566 | Hard | Y or N required | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 808 | Hard | Invalid location | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 923 | Hard | Request in progress | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 340 | Hard | New password required. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 568 | Hard | Over additive limit | D27 |
| 151 | Hard | Activation failed | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 803 | Hard | Not on file | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 826 | Hard | Signature required | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 368 | Hard | No account link. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 153 | Hard | Already redeemed | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 792 | Hard | See attendant. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 114 | Hard | Invalid account type | D27 |
| 904 | Hard | Format error. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 503 | Hard | New Account Information. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 567 | Hard | Over repair limit | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 802 | Hard | Imprint card | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 940 | Hard | Error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 944 | Hard | Invalid response | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 332 | Hard | Account locked. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 804 | Hard | Fuel only | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 602 | Hard | No Open Batch | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 564 | Hard | Over cash limit | D27 |
| 122 | Hard | Security violation | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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