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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | MosoPay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 100 | Soft | Do not honor | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 568 | Hard | Over additive limit | D27 |
| 151 | Hard | Activation failed | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 923 | Hard | Request in progress | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 803 | Hard | Not on file | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 153 | Hard | Already redeemed | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 792 | Hard | See attendant. | D27 |
| 826 | Hard | Signature required | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 114 | Hard | Invalid account type | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 340 | Hard | New password required. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 904 | Hard | Format error. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 940 | Hard | Error. | D27 |
| 368 | Hard | No account link. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 802 | Hard | Imprint card | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 924 | Hard | Limit check failed | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 804 | Hard | Fuel only | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 944 | Hard | Invalid response | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 122 | Hard | Security violation | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 552 | Hard | Invalid Product | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 808 | Hard | Invalid location | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 332 | Hard | Account locked. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 566 | Hard | Y or N required | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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