Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | MosoPay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 100 | Soft | Do not honor | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 500 | Soft | Decline. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 566 | Hard | Y or N required | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 826 | Hard | Signature required | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 792 | Hard | See attendant. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 122 | Hard | Security violation | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 923 | Hard | Request in progress | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 808 | Hard | Invalid location | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 503 | Hard | New Account Information. | D27 |
| 803 | Hard | Not on file | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 320 | Hard | Invalid password. | D27 |
| 944 | Hard | Invalid response | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 504 | Hard | Do not try again. | D27 |
| 804 | Hard | Fuel only | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 802 | Hard | Imprint card | D27 |
| 157 | Hard | Invalid entry | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 904 | Hard | Format error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 384 | Hard | Account row locked. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | MosoPay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 100 | Soft | Do not honor | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 500 | Soft | Decline. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 566 | Hard | Y or N required | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 826 | Hard | Signature required | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 792 | Hard | See attendant. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 122 | Hard | Security violation | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 923 | Hard | Request in progress | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 808 | Hard | Invalid location | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 503 | Hard | New Account Information. | D27 |
| 803 | Hard | Not on file | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 320 | Hard | Invalid password. | D27 |
| 944 | Hard | Invalid response | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 504 | Hard | Do not try again. | D27 |
| 804 | Hard | Fuel only | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 802 | Hard | Imprint card | D27 |
| 157 | Hard | Invalid entry | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 904 | Hard | Format error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 384 | Hard | Account row locked. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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