Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | MosoPay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 100 | Soft | Do not honor | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 944 | Hard | Invalid response | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 803 | Hard | Not on file | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 320 | Hard | Invalid password. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 122 | Hard | Security violation | D27 |
| 340 | Hard | New password required. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 368 | Hard | No account link. | D27 |
| 804 | Hard | Fuel only | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 568 | Hard | Over additive limit | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 802 | Hard | Imprint card | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 826 | Hard | Signature required | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 566 | Hard | Y or N required | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 808 | Hard | Invalid location | D27 |
| 332 | Hard | Account locked. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 792 | Hard | See attendant. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 923 | Hard | Request in progress | D27 |
| 157 | Hard | Invalid entry | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | MosoPay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 540 | Soft | Edit Honor. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 100 | Soft | Do not honor | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 944 | Hard | Invalid response | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 803 | Hard | Not on file | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 320 | Hard | Invalid password. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 122 | Hard | Security violation | D27 |
| 340 | Hard | New password required. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 368 | Hard | No account link. | D27 |
| 804 | Hard | Fuel only | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 568 | Hard | Over additive limit | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 802 | Hard | Imprint card | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 826 | Hard | Signature required | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 566 | Hard | Y or N required | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 808 | Hard | Invalid location | D27 |
| 332 | Hard | Account locked. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 792 | Hard | See attendant. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 923 | Hard | Request in progress | D27 |
| 157 | Hard | Invalid entry | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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